Effective Date: 2022-01-01
1. Data Collection and Usage
1.1 Personal Information:
We may collect various types of personal information from you, such as your name, email address, phone number, and billing details, when you purchase tickets or subscribe to our mailing list. We use this information to fulfill your ticket orders, communicate with you about the events you are interested in, provide customer support, and send you marketing communications if you have opted-in.
1.2 Website Usage Information:
We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and referring URL. This information helps us improve our website’s functionality, enhance your user experience, and diagnose technical issues.
2. Cookies and Similar Technologies
2.2 Third-Party Service Providers:
We may engage trusted third-party service providers to assist us in delivering a better website experience and to support our business operations. These providers may have access to your personal information as necessary to perform their services on our behalf. They are prohibited from using your information for any other purpose.
Examples of the types of third-party service providers we may work with include:
- Payment Processors: We partner with reputable payment processors to securely process your transactions when purchasing tickets through our website.
- Email Marketing Platforms: We utilize email marketing platforms to manage our mailing list and send promotional emails. These platforms help us deliver relevant information about upcoming events and exclusive offers.
- Analytics Tools: We use analytics tools to collect non-personal information about website usage, such as the number of visitors, popular pages, and user preferences. This information helps us improve our website’s performance and user experience.
Please note that while we carefully select our third-party service providers, their activities are governed by their own privacy policies. We recommend reviewing the privacy policies of these providers to understand how they handle your personal information.
Please remember that you have the option to manage your cookie preferences and can choose to disable cookies through your browser settings. However, please note that disabling cookies may affect certain features and functionality of our website.
3. Data Sharing and Disclosure
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering services to you. These service providers are contractually obligated to keep your information secure and use it only for the purposes specified by Rotterdam Carnival Events.
4. Legal Compliance and Protection:
We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
5. Business Transfers:
6. Mailing List Subscription
By subscribing to our mailing list, you consent to receive promotional emails and marketing communications from Rotterdam Carnival Events. We may send you updates about upcoming events, exclusive offers, and relevant news. You have the right to opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
8. Your Rights